Manager - Solutions Architect

October 3

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Grafana Labs

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Monitoring • Observability • Dashboards

501 - 1000

Description

• Grafana Labs seeks a dynamic Manager for our Solutions Architects team. • You will help lead a distinguished group of technologists. • Collaborate directly with our key clients to deploy and enhance Grafana technologies. • This role involves crafting Statements of Work (SOWs) and advocating for technological advancements. • Manage customer projects, driving operational scale, and managing customer escalations. • Ensure team success in designing and building outcomes on the Grafana technology stack. • Build educational programs that enhance customer capabilities of the Grafana technology stack. • Advise on sales strategies that drive adoption rates and increased revenue. • Build lasting customer relationships to enable them to be Grafana advocates.

Requirements

• 3+ years of managing a Solutions Architecture team in a related space • 5+ years design/implementation/consulting experience with distributed applications • 3+ years of experience in infrastructure architecture, database architecture, applications, and networking, or similar technologies. • 2+ years of experience in technology/software pre-sales or technical consulting • Working knowledge of software development tools and methodologies • Presentation skills with comfort speaking to customers and executives • Excellent communications and writing skills.

Benefits

• Benefits include equity • bonus (if applicable) • other benefits listed here