Senior Manager, Customer Success

2 days ago

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Description

β€’ Leading a team of Customer Success Managers to drive operational excellence β€’ Driving process and programs across the customer lifecycle β€’ Monitoring key performance indicators for growth and expansion β€’ Partnering with sales teams for expansion and renewals β€’ Coaching and mentoring team members for tailored success plans β€’ Collaborating on talent retention strategies and engagement models β€’ Working cross-functionally with teams for customer alignment

Requirements

Benefits

β€’ Equal employment opportunities for all employees and applicants β€’ Nurtures individual curiosity, growth, and integrity

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