Onit
Process Automation • Legal Technology • Online Project Management • Business Collaboration Tools • Contract Review and Approval
Senior Customer Success Manager - Top Accounts
2 days ago
Onit
Process Automation • Legal Technology • Online Project Management • Business Collaboration Tools • Contract Review and Approval
Description
• Become a product expert and help customers • Problem solver for customers and internal stakeholders • Proactively identify at risk customers • Share best practices to improve processes • Work cross functionally with various teams
Requirements
• 4-6 years of professional experience • Experience in Customer Success or Account Management • Background in Consulting or Software (Legal Software is a plus) • Experience with Salesforce and Customer Success tools • Startup Experience working within a small Customer Success Org. • Experience working with multiple stakeholders (Legal Ops, Legal, Finance, and IT in our case)
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