Expert Program Analyst

6 days ago

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Logo of TISTA Science and Technology Corporation

TISTA Science and Technology Corporation

TISTA Science and Technology Corporation is a service-disabled veteran-owned business that specializes in providing innovative solutions in application engineering, cybersecurity, and data science, particularly in the health IT sector. The company is committed to empowering veterans and building future leaders through educational partnerships and community outreach programs, such as the TISTA Cares initiative, which supports various social causes including homelessness and human trafficking awareness. With a focus on human-centered design and infrastructure mobility, TISTA is dedicated to delivering reliable and cutting-edge tech solutions to its clients.

Software and Database Development β€’ Quality Assurance β€’ Network and Critical Infrastructure Protection β€’ Program Management β€’ Engineering Support

πŸ“‹ Description

β€’ Support Power BI development from demand to delivery β€’ Develop and maintain Power Automate workflows to optimize business processes β€’ Create and manage Power BI dashboards and paginated reports for data-driven insights β€’ Work with ServiceNow, particularly Operators Workspace, to enhance IT service management β€’ Perform API integrations and troubleshoot connectivity issues between platforms β€’ Implement and enhance monitoring solutions to improve system reliability and performance β€’ Collaborate in an Agile environment, participating in scrum ceremonies β€’ Effectively communicate technical concepts to both technical and non-technical stakeholders β€’ Utilize strong troubleshooting skills to identify and resolve issues in a timely manner β€’ Demonstrate a self-motivated, team-oriented mindset to drive continuous improvement

🎯 Requirements

β€’ Proven experience with Power Automate & Power BI (including paginated reporting) β€’ Knowledge of ServiceNow, particularly Operators Workspace β€’ Hands-on experience in API calls and integrating monitoring solutions β€’ Strong understanding of Agile methodologies and working in scrum teams β€’ Excellent communication and troubleshooting skills β€’ Proactive, self-motivated team player who thrives in a dynamic environment β€’ Experience with cloud platforms like Azure or AWS β€’ Knowledge of additional ITSM tools and automation frameworks β€’ Certifications in any of the technologies listed are preferred: ServiceNow and Power BI

πŸ–οΈ Benefits

β€’ Above industry healthcare benefits β€’ Remote working options β€’ Paid time off β€’ Training/certification opportunities β€’ Healthcare savings account & flexible savings account β€’ Paid life insurance β€’ Short-term & long-term disability β€’ 401K match β€’ Tuition reimbursement β€’ Employee assistance program β€’ Paid holidays β€’ Military leave β€’ And much more!

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