Technical Account Manager

16 hours ago

🇺🇸 United States – Remote

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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Tixr

WebsiteLinkedInAll Job Openings

Event Ticketing • Analytics • CRM • Event Sales • Event Management

51 - 200 employees

Founded 2013

🛍️ eCommerce

👥 B2C

💰 Venture Round on 2016-07

Description

• Provide top-tier technical support • Inform and train clients on product use • Manage incoming technical requests • Serve as the liaison between CSMs and product teams • Collaborate with other departments • Contribute to training materials and maintain product knowledge

Requirements

• 4+ years in account management • Track record of successful project management • Excellent communication skills • Strong problem-solving skills • Ability to troubleshoot technical issues • Proactive and able to work independently • Extremely detail-oriented • A desire to be constantly learning

Benefits

• Paid Health benefits ($0 Premiums) • Dental, Vision, Life Plans • Open Vacation • 401k (50% Match up to 3%) • Paid Equipment • Education Stipend • Paid Holidays & Birthdays Off • Parental Leave • Ticket Hookups!