Senior Healthcare Client Account Manager

6 days ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+3 more states

🐊 Florida – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🔔 Pennsylvania – Remote

💵 $75k - $85k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Toppan Merrill

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Toppan Merrill is a leading provider of financial services solutions focusing on regulatory compliance, content management, and communication services for capital markets, corporate compliance, and health plans. The company offers advanced technology platforms such as Bridge for EDGAR and iXBRL filing, SEC Connect for managing a variety of form types, and SOX Automation for comprehensive SOX compliance management. With over 50 years of experience, Toppan Merrill helps clients streamline financial reporting, create compliant disclosures, and manage investor, shareholder, and member communications efficiently. Their solutions enable businesses to navigate the complexities of IPOs, mergers, acquisitions, and SPAC transactions while remaining compliant with SEC regulations. The company caters to industries affected by SEC regulatory changes, offering tools for both regulatory disclosure and marketing communications.

Financial Communication Services for Capital Markets • Regulatory Compliance • Virtual Data Room • Structured Products • Capital Markets Transactions

1001 - 5000 employees

💸 Finance

📋 Compliance

☁️ SaaS

📋 Description

• Provide direction and thought leadership to clients and internal employees on high visibility projects involving Medicare and Medicaid member communications such as Annual Notice of Change (ANOC), Evidence of Coverage (EOC), Summary of Benefits (SB) and Directories. • Manage our internal end-to-end development of annual Centers for Medicare & Medicaid Services (CMS) member materials for a variety of customer accounts. • Collaborates with the business and our clients to manage the end-to-end development of assigned coded templates. • Handles client communication and delivery schedules for multiple client accounts (i.e. setting and managing client expectations, developing a project plan/tracker, understanding risks and assigning team members to specific tasks). • Collaborates with other internal consultant teams and management to ensure that business objectives, processes, materials, product development and requirements are in alignment with internal and external stakeholders. • Responsible for adhering to a strict timeline for client member communication document creation and delivery to production. • Works with clients to derive data elements and logic that drive automated publication of compliance-mandated communications. • Directs or instructs, and reviews work of other team members. • Acts as subject matter expert in all phases of the internal development and implementation process. • Possesses intimate health insurance market and product knowledge in order to interact with clients and internal marketing personnel. • Expertly discusses and advises clients on changes implemented by governing bodies which includes CMS. • Proficient knowledge and skills in interpretation of client edits, which are often vague, in various document types such as Adobe Acrobat, MS Word and Excel, etc. • Understand dynamic publishing and variable data technology (HTML, SQL) logic, technology solutions, data bases, data insertion, data feeds. • Works effectively independently as well as a valuable team member and is willing to help in all phases of the document development process. • Subject matter expert within a secondary team function such as Configuration and/or QA.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 5+ years experience working with government or regulatory agency templates, documents, and regulatory compliance deadlines and rules. • Experience and understanding of CMS Medicare Marketing and Communications guidelines • Knowledge of the CMS bid process and benefit filings

🏖️ Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents • 401(k) with company match with full vesting from date of hire • Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays. • Paid parental leave • Paid community involvement/volunteer days • Wellness Resources and Employee Assistance Programming