Senior Account Executive

December 9, 2024

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Logo of Touchcast

Touchcast

Touchcast is a leading company in the development of Generative AI technology, known for creating immersive, generative experiences. With partnerships including a notable collaboration with Microsoft, Touchcast aims to redefine the web by introducing the first end-to-end Generative Web platform. Their platforms such as Genything, Ciscape, and CogCache provide innovative solutions for a range of industries, including financial services, automotive, e-commerce, learning and development, and public services. By integrating technologies like Groq and CogCache, Touchcast delivers fast and cost-effective AI solutions that enhance customer engagement and learning experiences while reducing operational costs. Additionally, Touchcast focuses on the transformation of websites into conversational experiences, enabling personalized user interactions. They are committed to safeguarding AI operations through responsible AI practices, ensuring sustainability and reduced carbon footprints in their operations.

collaboration • communication • technology • generative AI • web

51 - 200 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

💰 Venture Round on 2024-02

📋 Description

• You will play a crucial role in building and maintaining strong relationships with our clients in the Generative AI space. • You will serve as a liaison between our clients and internal teams, ensuring the seamless integration and optimal use of our AI solutions. • This role entails understanding customer requirements to position the product to meet those needs. • Responsibilities span the entire sales life cycle, encompassing education, implementation, and providing input on application functionality, technology, and delivery. • Foster a strong and proactive relationships with key stakeholders (Business and IT) on the customer side. • Conduct training sessions for clients on the effective use of our AI products. • Identify opportunities for upselling additional services or features to existing clients. • Provide ongoing technical support to clients, addressing and resolving any issues promptly. • Conduct regular check-ins to ensure client satisfaction and identify opportunities for improvement. • Collaborating with the sales team, product development, and other departments to deliver solutions to customers. • Development and delivery of tailored presentations, demonstrations, and proposals that cater to the specific needs of partners and customers. • Build, sustain and manage robust pipeline of opportunities utilizing Hubspot and employing effective pipeline management techniques and sales methodologies.

🎯 Requirements

• A minimum of 5 years of demonstrable experience in SaaS Enterprise Software sales, particularly in the AI domain, is required. • Demonstrated strong emphasis on technical proficiency and relevant experience. • Experience in Startup environments with Product Led Growth (PLG) strategies is very advantageous. • Demonstrate a proven track record of successfully selling intricate software solutions and managing Proof of Concepts. • Meeting sales targets, as well as effectively managing, supporting to close enterprise deals, are integral to this role. • Exceptional communication and presentation skills that enable you to articulate technical concepts and value propositions to both technical and non-technical audiences.

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