TP
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Omnichannel • Rightshore • Contact Center on Demand • Analytics Solutions • HomeBase
10,000+ employees
Healthcare Customer Service Representative
April 17
🏈 Alabama – Remote
🌵 Arizona – Remote
+38 more states
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
TP
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Omnichannel • Rightshore • Contact Center on Demand • Analytics Solutions • HomeBase
10,000+ employees
📋 Description
• Field customer inquiries using creative methods to provide responses • Connect with customers via multiple channels to resolve issues • Calmly de-escalate customer issues when necessary • Track call information for audits and provide feedback on issues • Upsell services when required
🎯 Requirements
• 6 months Customer service experience preferred • Over 18 years of age • Ability to type 25 wpm • High School Graduate or GED • Comfort with desktop computer system • Proven oral & written communication skills • Logical problem-solving skills • Ability to navigate Windows operating systems • Organization and work prioritization skills
🏖️ Benefits
• Paid Training • Competitive Wages • Full Benefits (Medical, Dental, Vision, 401k and more) • Paid Time Off • Employee wellness and engagement programs
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