Associate - Revenue and Payment Operations

February 15

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Transcarent

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Transcarent is a health and care experience company that makes it easy to get the high-quality, affordable health and care that everyone and their families deserve – where and when they want it, on their terms. Transcarent puts health consumers back in charge by directly connecting them with an integrated ecosystem of high-value providers and health solutions, providing transparent information, and offering trusted guidance – in as little as 60 seconds, 24/7/365, from the palm of their hand, often at no cost to Members and at a lower cost to their employer. Transcarent takes accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs.

201 - 500 employees

💰 $200M Series C on 2022-01

📋 Description

• Our Revenue & Payment Operations Team is growing and seeking an energetic self-starter who will help support the day-to-day operations of Transcarent’s revenue cycle. • In this role, you will be responsible for delivering quality billing and payment services to our clients, providers, and Members, with a strong focus on timeliness, accuracy, and efficiency.

🎯 Requirements

• Bachelor’s degree or higher, or equivalent professional experience • 1-3 year(s) of revenue cycle management, operations, claims billing/coding, and/or customer service experience • Background in healthcare, digital health, or a related discipline - startup experience is a plus • Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Atlassian – Jira/Confluence, Salesforce, etc.) • Comfortable working independently and as part of a team, with minimal direct supervision • Results-oriented – experience achieving daily metrics and adhering to internal turnaround times • Highly organized and detail-oriented; follows standard policies and procedures, but can adapt and problem-solve through non-standard situations or escalate when appropriate • Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear • Ability to shift focus when priorities change without losing sight of original tasks and deadlines • Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed

🏖️ Benefits

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 12 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits