Treant
Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.
System Analyst
February 13
Treant
Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.
📋 Description
Company Description • Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines. Job Responsibilities: • Develop and maintain strong relationships with clients, assisting them with their technical needs. • Ensure high-quality customer service for clients at all times. • Answer Service Desk phone calls to start client tickets and provide immediate assistance. • Collaborate with the Technical team to troubleshoot and resolve client issues efficiently. • Stay up to date on technology trends relevant to client needs and within your Tier group. • Keep accurate ticket notes and log time entries related to client issues and work on client environments. • Maintain accountability for hours of utilization in alignment with company standards. • Perform other duties as assigned. Pay: TBD
🎯 Requirements
Qualifications & Skills: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Experience in IT support, technical analysis, or system administration. • Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently. • Excellent verbal and written communication skills for client interactions. • Familiarity with ticketing systems, technical documentation, and remote troubleshooting tools. • Ability to work both independently and as part of a collaborative team. • Strong organizational and time management skills to maintain accurate records and meet utilization standards. Preferred Qualifications: • Experience in an MSP (Managed Service Provider) environment is a plus. • Certifications such as ITIL, CompTIA A+, or Microsoft certifications are advantageous. • Knowledge of cloud-based solutions, network troubleshooting, and cybersecurity best practices.
🏖️ Benefits
What we Offer: • Opportunities for growth and advancement • Competitive compensation package, including Philcare HMO Work Hours: • Full-time, Eastern Standard Time or Pacific Standard Time business hours, Remote
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