Associate Technical Analyst
October 31
Description
• About Us • As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. • TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. • We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. • We invest in our team member’s work-life balance, with paid time off, flexible working hours, and a work from home environment. • We support employees with their own industry specific learning. • We have virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more. • All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. • We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” • And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation! • Job Overview • This position is primarily responsible for processing and providing CCM and Third Party Discovery scanning support for TrustArc’s Global Privacy Solutions, Assurance, Sales, and Consulting teams. • What You Will Do • The role will provide CCM and Third Party Discovery scanning support for TrustArc’s Global Privacy Solutions, Assurance, Sales, and Consulting teams. • Collaborate with appropriate departments when required. • Report bugs and partner with Engineers/Developers/QA to reproduce and assist with diagnosing the issue of internal tools. • Achieve, maintain, or exceed required metrics and goals. • What You Will Bring • Educational and Basic Requirements: BA/BS IT/IS/CS preferred and 2+ years related work experience (or equivalent) • Demonstrated working knowledge of virtual machine environments (VMWare, VirtualBox, Parallels Desktop) • What We Offer • Competitive compensation • Health, Vision and Dental Care • PTO Program • Computer + Welcome Package • Work from Home as choice • Continuing Education Program • Opportunities to participate in philanthropic activities • Opportunities to participate in health-focused activities- mindfulness, wellness, activity lifestyle • ₱20,000 employee referral program
Requirements
• BA/BS IT/IS/CS preferred and 2+ years related work experience (or equivalent) • Ability to analyze complex environments, define/monitor & effectively communicate actionable plans that drive forward progress • Approach problem-solving in a logical, analytical manner & must pay strict attention to details; have a strong desire to continually learn new technical, online & mobile privacy knowledge • Demonstrate mastery through written communications internally & externally • Able to communicate and deal effectively with customers, engineers, and management at all levels • Demonstrated working knowledge of virtual machine environments (VMWare, VirtualBox, Parallels Desktop) • Working knowledge of Windows and Mac environments, working knowledge of software such as Systracer, Fiddler, Snagit, Wireshark, Charles Proxy, working knowledge of MS Office applications and Internet technologies (HTML, FTP, cookies, web beacons, etc.) • Knowledge of tools such as JIRA, Google Suite, & Microsoft Office • Basic hardware/browser troubleshooting skills • Basic knowledge of HTML/XML or other related languages • Basic knowledge of websites, desktop, and mobile applications is preferred • Basic knowledge of common tracking technologies is preferred
Benefits
• Competitive compensation • Health, Vision and Dental Care • PTO Program • Computer + Welcome Package • Work from Home as choice • Continuing Education Program • Opportunities to participate in philanthropic activities • Opportunities to participate in health-focused activities- mindfulness, wellness, activity lifestyle • ₱20,000 employee referral program
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