TrustYou
TrustYou is a company that provides a suite of platforms and tools designed to enhance customer experience and data analytics for businesses, particularly in the hospitality industry. Their offerings include a Customer Experience Platform (CXP) that helps clients collect feedback and respond using AI, a Customer Data Platform (CDP) for unifying customer profiles and purchase behaviors, and other AI-driven solutions like chatAI for customer engagement. TrustYou aggregates data from over 1 million accommodations and partners with 100,000+ businesses worldwide, offering insights that help validate initiatives and improve customer satisfaction. They focus on providing actionable, data-driven insights that enhance marketing, reputation management, and customer relations.
online reputation management • hotel reputation management • online reputation monitoring • reputation management • reputation marketing
Senior Sales Manager
December 20, 2024
TrustYou
TrustYou is a company that provides a suite of platforms and tools designed to enhance customer experience and data analytics for businesses, particularly in the hospitality industry. Their offerings include a Customer Experience Platform (CXP) that helps clients collect feedback and respond using AI, a Customer Data Platform (CDP) for unifying customer profiles and purchase behaviors, and other AI-driven solutions like chatAI for customer engagement. TrustYou aggregates data from over 1 million accommodations and partners with 100,000+ businesses worldwide, offering insights that help validate initiatives and improve customer satisfaction. They focus on providing actionable, data-driven insights that enhance marketing, reputation management, and customer relations.
online reputation management • hotel reputation management • online reputation monitoring • reputation management • reputation marketing
📋 Description
• TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and service. The heart of TrustYou consists of a customer Experience Platform (CXP), a Customer Data Platform (CDP), and our AI agents. • TrustYou's Customer Experience Platform is an innovative solution that collects actionable insights and helps to make strategic business decisions. • Customer Data Platform focuses on data-driven insights to understand customers and market to them most effectively. • Our AI agents help our customers to get more (bookings, revenue, satisfaction) and spend less (time, money, effort). Powered by the latest AI, our agents have the power to make guests happy. • TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. • We trust you make an impact! • At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! • Senior Sales Manager (all genders), International markets. • Location of the role: Germany or Spain (Remote). • As Senior Sales Manager, you will be responsible for driving growth and developing new business opportunities by selling our outstanding solutions in relevant markets.
🎯 Requirements
• Bachelor’s Degree in Hospitality • Minimum of 05 years of experience in the SaaS industry within Hospitality/Tourism industry • Strong sales mindset with affinity to software • Excellent written and verbal communication skills • Fluency in English + French or Spanish language skills in spoken and written -any other language is welcome • The personal qualities of a winner (as part of the team) – self-belief, energetic, persistence, confident decision maker • Have strong understanding of enterprise service solutions, including CRS, CRM, CDP or RMS systems. • Have proven experience in selling Customer Data Platforms or CRM. • Is adaptable and able to manage change in a dynamic environment. • Is client-focused with a strong commitment to delivering value .
🏖️ Benefits
• Working in a global, divers, and collaborative team • Flexible working hours allowing you the freedom to shape your work-life • Remote-friendly environment • On-going career development, training, and coaching • Six days for learning & development • Celebrate in style at our team events (in-person and virtually) • Social benefits and perks based on location
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