TTEC Digital
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
Salesforce Architect
February 15
🌵 Arizona – Remote
⛰️ Colorado – Remote
+16 more states
💵 $125k - $175k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🌐👩💻 Salesforce Developer
TTEC Digital
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
📋 Description
• TTEC Digital seeks a Salesforce Architect to join our growing Salesforce Practice. • This is a full-time, 100% remote opportunity! • The Salesforce Architect is intended to drive the technical side of the integrated solutions provided to our clients. • The Architect must be passionate about solving business challenges and determining solutions for potential clients. • This position will analyze, design, and launch solutions for our clients using Salesforce. • This role will work heavily with Management, Operations, Clients, and other development teams to accomplish the goals for multiple implementations.
🎯 Requirements
• Identify, build, and integrate various technologies to provide client solutions and associate applications using Salesforce.com • Develop solutions based on specifications as indicated in the design • Create high-quality solutions for clients • Participate and collaborate on the design • Create and maintain positive relationships with multiple internal groups to support ongoing project development • Effectively deliver results on several development projects • Produce technical documentation • Provide product consulting across the Salesforce platform including Sales and Service Cloud • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position. • Attain quarterly and annual objectives assigned by management. • Achieve and Maintain Sales Cloud Consultant, Service Cloud Consultant and Developer Certifications
🏖️ Benefits
• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.
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