TTEC
TTEC is a global company that specializes in customer experience management, combining technology and human interaction to enhance customer service. With over 55,000 employees across six continents, TTEC emphasizes the importance of employee satisfaction, offering supportive and flexible working environments alongside benefits like career development courses. The company is committed to diversity and creating exceptional experiences for both its employees and clients.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
Healthcare Customer Service Representative
6 days ago
🌲 North Carolina – Remote
💵 $16 - $17 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
TTEC
TTEC is a global company that specializes in customer experience management, combining technology and human interaction to enhance customer service. With over 55,000 employees across six continents, TTEC emphasizes the importance of employee satisfaction, offering supportive and flexible working environments alongside benefits like career development courses. The company is committed to diversity and creating exceptional experiences for both its employees and clients.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues.
🎯 Requirements
• 6 months or more of customer service experience • Integrity to follow HIPAA guidelines on maintaining patient privacy • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps) • Smart phone or another device for daily log-in.
🏖️ Benefits
• Base wage range of $16 to $17 per hour plus performance bonus opportunities • Healthy benefits package based on position that could include PTO, tuition reimbursement, health and wellness incentives.
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