Insurance Customer Support Associate

March 19

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Logo of TTEC

TTEC

TTEC is a global customer experience company that is dedicated to enhancing the way the world engages with brands. At TTEC, the focus is on delivering exceptional customer experiences through a mix of passionate employees and advanced technology solutions. They emphasize a supportive and flexible work culture, promoting employee well-being and career growth. With a presence on six continents and a diverse workforce, TTEC is committed to creating meaningful interactions and fostering community. The company offers various career opportunities, including customer service, technology roles, and corporate positions while prioritizing values such as diversity and collaboration.

Customer Experience Consulting β€’ Customer Technology Services β€’ Customer Care Services β€’ Captivate Customers β€’ Omnichannel Technology

10,000+ employees

Founded 1984

🀝 B2B

☁️ SaaS

πŸ’° Post-IPO Debt on 2021-11

πŸ“‹ Description

β€’ Be a part of bringing humanity to business as an Insurance Customer Service Associate β€’ Answer incoming communications from customers β€’ Conduct research to provide answers for customers to resolve their issues.

🎯 Requirements

β€’ 6 months or more of customer service experience β€’ Integrity to follow HIPAA guidelines on maintaining patient privacy β€’ High school diploma or equivalent β€’ Computer experience β€’ High speed internet (> 15 mbps) β€’ Smart phone or another device that runs IOS or Android for daily log-in.

πŸ–οΈ Benefits

β€’ Base wage range of $14 to $17 per hour plus performance bonus opportunities β€’ Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

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