Alliances Account Manager - NOA - Non-EDU

November 27

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Turnitin

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plagiarism prevention • automated assessment and scoring • online grading • writing instruction • educational technology

501 - 1000

Description

• Manage contract renewals and new business growth within existing corporate and government (non-edu) accounts in North America • Build, and execute, proactive account plans in order to: Identify opportunities for your customers to expand and increase the value they obtain from our services and define actions to utilize these opportunities • Identify risks for your customers that could jeopardize the value they obtain from our services and define actions to mitigate these risks • Be creative and proactive in ways to communicate to your customers to make sure your portfolio is constantly positively informed of the capabilities Turitin can offer • Communicate and collaborate effectively across all internal teams • Document account needs and feedback, and share with sales leadership • Maintain a high-level of CRM hygiene • Ensure that accurate monthly, quarterly and annual forecasts are provided to your manager • Understand and follow key educational trends and legislation in territory and use this knowledge to identify opportunities for yourself and the wider team

Requirements

• BA/BS degree required • Strong experience in an account/relationship management or similar role • Strong interpersonal, communication and negotiating skills • Excellent problem solving and time management skills • Proven ability to work effectively with a team • Self-starter and motivated passionate personality that thrives in a fast-paced environment • Understanding of the educational technology industry a bonus • Previous experience selling in into public sector (Desirable) • Possesses an understanding of research processes in government, research, and/or NGO organizations (Desirable)

Benefits

• Remote First Culture • Health Care Coverage* • Education Reimbursement* • Competitive Paid Time Off • 4 Self-Care Days per year • National Holidays* • 2 Founder Days + Juneteenth Observed • Paid Volunteer Time* • Charitable contribution match* • Monthly Wellness or Home Office Reimbursement* • Access to Modern Health (mental health platform) • Parental Leave* • Retirement Plan with match/contribution*