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Twilio
Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
Technical Support Engineer L2
August 10
Twilio
Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
Description
• Support customers’ use of the Twilio platform • Function as the voice of Twilio • Operate as a subject matter expert for Twilio’s APIs and SDKs • Work shifts to support APAC/EMEA customers
Requirements
• Full-Stack Javascript development experience with troubleshooting capabilities in Node.js • Understanding of OOP • Good knowledge of RESTful technology and APIs • Skills in troubleshooting network connectivity issues • High competency in communicating technical issues • Ability to stand in the customer’s shoes • Excellent written and verbal communication skills • 3 to 5 years experience in Full-Stack Javascript development
Benefits
• Competitive pay • Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program • Much more
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