Solutions Engineer

March 24

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Udemy

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Udemy is an online learning and education platform that offers a wide range of courses and certifications in various fields such as web development, data science, leadership, and project management. It connects learners with qualified instructors to help build in-demand career skills through its business solutions and individual training offerings. Udemy provides access to both technical and soft skills training, making it a versatile resource for personal and professional growth.

e-learning • education • skills • technology • internet

1001 - 5000 employees

Founded 2010

📚 Education

🛍️ eCommerce

🤝 B2B

📋 Description

• At Udemy, we’re on a mission to transform lives through learning. • We’ve helped over 70 million learners and 16,000 organizations achieve their goals. • You’re an active listener and a determined person who thrives in a collaborative environment. • Udemy seeks a Sales and Solutions Engineer with strong communication skills, software development knowledge, and a passion for helping businesses. • The role involves collaborating with engineering, design, sales, customer success, and global stakeholders. • This role requires effective communication with technical and non-technical audiences and adaptability in a fast-paced environment.

🎯 Requirements

• Experience working with Human Resources (HR)/Human Capital Management (HCM) and Learning ecosystem solutions. • 6-8+ years in enterprise Sales Engineering or Solution Consulting experience in a SaaS organization. • Technical experience with: • Python (Django framework), java, modern JS frameworks (Angular, React) • Experience working with microservices. • Understanding of data structures and algorithms. • Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS). • Experience with popular structured query languages (mysql, postgres, pl/sql). • Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP (e.g, SendGrid), DNS (e.g., CloudFlare) and experience debugging Web applications (e.g., Chrome DevTools). • Passionate about leveraging the latest advancements in AI and machine learning to drive innovation with our prospects and customers. As an S&SE, you will have the opportunity to work with cutting-edge genAI technologies to help our prospects and customers to achieve business outcomes through learning and upskilling with Udemy Business. • Excellent written and verbal communication skills in both Japanese and English and a track record of successfully overcoming technical and security objections in customer integrations; problem-solving is in your DNA. • An understanding of core security concepts; e.g., SSL/TLS, encryption ciphers, and LGPD/GDPR data privacy. • Hands-on experience architecting or deploying Single Sign-On (SSO) with SAML 2.0, OIDC, SCIM, Active Directory, LDAP, OAuth 2, across disparate identity solutions such as Okta, Azure/AD FS, PingOne/PingFederate, OneLogin.

🏖️ Benefits

• Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. • Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. • For details on region-specific benefits, please refer to the information provided during the hiring process.