Technical Account Manager - Spanish Speaking

March 19

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UJET

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UJET is a European engineering and design company focused on pioneering smart and innovative e-mobility platforms. With a vision to become the leading partner for OEMs in urban mobility, UJET emphasizes advanced industrial design, engineering, and the use of advanced materials. The company has developed products like the UJET Founders Series and UJET One electric scooters, characterized by their lightweight design, high-tech connectivity, and unique electronic architecture. UJET also extends its innovation to complementary products such as carbon fiber helmets, nano-augmented tires, and shock absorbent gloves, redefining industry standards in e-mobility accessories. Located in Luxembourg, the company is committed to advancing e-mobility through cutting-edge materials and smart engineering solutions, targeting urban professionals and luxury consumers.

Electric two-wheelers • Electric bikes • Urban mobility • City-smart electric scooter • Electric vehicles

51 - 200 employees

🚗 Transport

🔧 Hardware

⚡ Productivity

📋 Description

• UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. • As a Technical Account Manager, you will be responsible for working with and guiding UJET’s customers toward successful adoption of the service. • Partner closely with our senior Customer Account Managers to develop deep customer relationships. • Represent their needs back to customer support, product management, engineering, and sales. • Cultivate a customer community to enhance the experience of our customers. • If you are a self-starter, fluent in English and Spanish, and find yourself constantly taking on new challenges, you’re in the right place!

🎯 Requirements

• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs. Chip into internal roadmap sessions to translate them into project plans and timelines. • Five years or more experience working as a professional services consultant, customer success engineer, technical account manager, Solutions Architect or sales engineer • The ability to understand customers’ needs and suggest timely solutions • Outstanding verbal and written communication skills • Strong analytical and problem-solving skills • Bachelor’s Degree Preferred or equivalent experience

🏖️ Benefits

• Work/life balance • Unlimited vacation • Stock options • Monthly game nights