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Development • UX • Web • Mobile • Entrepreneurship
Oracle Cloud Managed Services Lead
April 12
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Development • UX • Web • Mobile • Entrepreneurship
📋 Description
• Engage in day-to-day managed services activities as a Team Lead. • Serve as primary point-of-contact for assigned clients. • Provide day-to-day Oracle application support for assigned clients. • Be hands-on with client ticket resolution and ensure services meet SLAs. • Drive issue resolution and communicate risks to Senior Management. • Assist clients transitioning into Managed Services post implementation.
🎯 Requirements
• Minimum of 10 years experience with Oracle ERP, with at least 5-7 years within Oracle Cloud. • Hands-on and demonstrable experience and knowledge of Oracle Cloud Financials is a must. • Experience with other areas of Oracle Cloud ERP a nice to have. • Experience with end-to-end Oracle Cloud ERP implementations – configuring, implementing and troubleshooting, upgrading and support. • Ability to maintain performance and take a leadership role during crisis e.g. SEV1 tickets. • Experience working within a consultancy/systems integrator a bonus. • Committed team player willing to share, learn and support fellow team members. • Ability to be proactive and take initiative.
🏖️ Benefits
• Award-winning Learning & Development team recognized by the BEST Award. • Certified Great Place to Work for the past six years. • Fortune 100 Best Workplace prioritizing work-life balance and inclusive culture.
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