Director of Operations

February 14

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United Leasing & Finance

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United Leasing & Finance is a leading provider of Coin Operated Amusement Machines (COAMs) in the State of Georgia, offering unparalleled growth since its founding in 2009. The company partners with location owners to deliver an exceptional gaming experience and supports initiatives like the Georgia Lottery Corporation's Pre-K and Hope Scholarship programs. United Gaming emphasizes customer service by providing 24/7 support, easy installation, and compliance assistance to ensure optimal performance of their gaming products.

Business Asset Leasing • Asset Financing • Expertise in asset leasing in the following niches: Fitness, Explosives, Fleet, Hospitality, and Tent. • Commercial Equipment Lease • Equipment Leasing

51 - 200 employees

Founded 1964

🎮 Gaming

☁️ SaaS

📋 Description

• As the Director of Operations, you will play a pivotal role in the launch and ongoing management of our gaming operations. • This position requires a strategic thinker with strong leadership skills to ensure the success of our gaming platforms and products. • Work across multiple departments (development, finance, compliance, marketing) to ensure the success of our online gaming products and the meeting of goals and KPIs. • Support the pending launch of RMG in Ontario, assisting with the establishment of processes, reporting mechanisms, CRM process support, and execution of the marketing plan, including both retention marketing and user acquisition. • Contribute to the planning and operation of our Social Gaming for other North American markets, ensuring seamless execution and alignment with company objectives. • Collaborate on the planning and launch of our online sportsbooks, contributing to strategic decisions and operational readiness. • Oversee the day-to-day operational performance of both our Social and RMG gaming operations, ensuring financial success, efficiency, compliance, and excellence in customer experience. • Assist in evolving policies and procedures to enhance operations, marketing, and product development efforts, providing strategic guidance and leveraging insights to drive growth and success. • Set and track key performance indicators (KPIs) to measure the success and effectiveness of operational strategies, making data-driven decisions to optimize performance. • Lead and manage cross-functional teams, including external vendors such as Incline.bet, our marketing services partner, to ensure alignment with operational goals and objectives. • Review and assist in setting product development initiatives and integrations between United Interactive, our technology support provider, and third-party vendors, ensuring seamless functionality and user experience. • Assist in the management of ongoing relationships with iGaming suppliers and partners, fostering collaboration and maximizing value.

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, or related field • Proven experience in operational management within the iGaming industry, with a focus on real money gaming. • Strong leadership skills with the ability to lead cross-functional teams and drive operational success. • Experience in operations, product management, marketing, and vendor relations within the iGaming space. • Excellent analytical skills and a data-driven approach to decision-making. • Outstanding communication and interpersonal skills, with the ability to build and maintain relationships at all levels. • Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.