Director, Sales Operations

February 12

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+12 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $160k - $181k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Kickstarter

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Kickstarter is a crowdfunding platform that allows creators to bring their projects to life with the support of backers. It covers a wide range of categories, including art, comics, design, film, games, and technology. Kickstarter has successfully funded over 270,000 projects, with over $8 billion pledged by backers worldwide. The platform also highlights projects from diverse creators, such as Black, Hispanic, Latin, LGBTQIA+, and others to promote creativity and inclusivity.

51 - 200 employees

Founded 2009

👥 B2C

🌍 Social Impact

📱 Media

💰 Series D on 2022-01

📋 Description

• Kickstarter is the go-to crowdfunding platform for creative projects across everything from film, games and music to art, design, and technology. • This role will partner closely with the Director of Outreach and Director of Lifecycle Marketing, as well as other cross-functional leaders. • The ideal candidate is a strategic thinker who is also hands-on, comfortable working in a fast-paced environment. • Salary range for this role in the United States is $160,000 - $181,000. • Develop, implement, and continuously improve processes, workflows, and best practices to boost productivity and effectiveness. • Own and refine sales forecasting, pipeline management, and reporting. • Design and implement a robust lead scoring framework. • Identify opportunities for sales automation and CRM improvements. • Establish KPIs and create real-time dashboards and reports. • Partner with Marketing, Product, and Finance teams to align strategies with goals. • Collaborate with the Director of Lifecycle Marketing to track marketing-driven creator activations. • Develop comprehensive training programs, playbooks, and tools for effective creator engagement.

🎯 Requirements

• 7+ years of experience in sales operations, revenue operations, or business operations within SaaS, marketplace, or creator-focused platforms. • Proven track record of optimizing sales processes, CRM systems (e.g., HubSpot), and pipeline management. • Strong analytical skills with expertise in data-driven decision-making, forecasting, and performance tracking. • Experience designing lead scoring models, segmentation strategies, and implementing sales automation tools. • Strategic thinker with strong execution capabilities; able to translate business goals into actionable sales strategies. • Exceptional cross-functional collaboration skills with the ability to align teams around a shared vision and drive adoption of new processes.

🏖️ Benefits

• A fully remote workforce with plenty of opportunities to get to know your colleagues • 100% employer-paid health plan offerings • 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Years • 25 volunteer hours each year to give back to your community • 16 weeks of parental leave plus fertility/family planning resources • Kickstarter currently operates with a 4-day workweek, a model that aligns our belief in a healthy work-life balance and gives staff the space to be more than their work • Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work