Upgrade, Inc.
FinTech • Personal Loans • Credit Monitoring • Consumer Credit • Credit Lines
1001 - 5000
Senior Developer - Omnichannel Platforms
October 31
Upgrade, Inc.
FinTech • Personal Loans • Credit Monitoring • Consumer Credit • Credit Lines
1001 - 5000
Description
• Upgrade is a fintech company providing affordable and responsible credit and payment products. • This a fully remote position focused on contact center platforms enhancement. • Responsibilities include automation, security management, and tier 3 support.
Requirements
• 5+ years of experience in a relevant technical role • Strong development skills in Python, Terraform, and Javascript • Expertise in log analysis and troubleshooting • Solid understanding of API usage and automation • Familiarity with Git, CI, and containerized applications like Docker and Kubernetes • Nice To Have: Experience with Genesys Cloud or a contact center as a service (CCaaS) platform • Knowledge of chatbot/LLM technology, especially KoreAI • Exposure to GraphQL • Familiarity with technologies like ArgoCD/Argo Workflows, Tekton/Jenkins, AWS, and Linux
Benefits
• Competitive salary and stock option plan • 100% paid coverage of medical, dental and vision insurance • Flexible PTO • Retirement Savings Plan (RSP) and company match program • Annual stipend for external professional growth, learning, and development • Paid parental leave • Health & wellness initiatives
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