Account Manager

January 8

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U.S. Green Building Council

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U. S. Green Building Council is a leader in promoting sustainable building practices and minimizing climate impacts through its innovative LEED (Leadership in Energy and Environmental Design) rating system. By advocating for environmentally responsible construction and development, the USGBC enhances the well-being of individuals, communities, and the planet. The council unifies a global community to advance sustainable construction and encourage energy-efficient, eco-friendly building practices.

green building • energy efficiency • sustainability • LEED

201 - 500 employees

Founded 1993

🤝 B2B

🤝 Non-profit

🌍 Social Impact

📋 Description

• The U.S. Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C. • The Account Management team is responsible for the retention and engagement of USGBC’s organizational member accounts. • The Account Manager will be responsible for engagement with accounts in their designated sectors. • The primary sector for this position will be LEED consultants. • The account manager will introduce, guide, and support accounts through their membership journey. • Engagement strategies may include webinars, in-person convenings, email and phone communication. • The account manager will be expected to demonstrate resourcefulness, conscientiousness, and drive in the commitment to strengthen account relationships and increase adoption of USGBC & GBCI products.

🎯 Requirements

• Bachelor’s Degree • 4 – 7 years of professional experience, preferably in a client-facing role, experience with LEED consulting, sustainability and/or the building industry a plus. • Advanced account management, customer service, and problem-solving skills as demonstrated through engagement and cultivation of high impact accounts. • Generalist knowledge of core USGBC programs and initiatives. • Demonstrated experience in project and time management. • Ability to shift gears smoothly and maintain momentum on multiple assignments. • Proficiency developing and deploying complex communications strategy via mail merge and other email platforms. • Professional experience with Excel, PowerPoint, and other productivity applications; willingness to learn new technology platforms. • Eager, adaptive to change, receptive to feedback and ability to deal with ambiguity. • Strong sense of personal responsibility and accountability for delivering high quality work within set deadlines. • Demonstrated professionalism and ability to handle confidential information with discretion. • Excellent written and spoken communication skills with demonstrated experience delivering formal presentations in small and large forums. • Drive to develop the skills, knowledge, and abilities to continually improve performance. • A strong commitment and passion to advance USGBC’s mission.

🏖️ Benefits

• Employees work for an established mission-based and member-driven nonprofit organization with a compelling vision. • Non-profit competitive compensation commensurate with experience and skill level. • Generous benefits package. • 401(k) matching and comprehensive health insurance.