Area Operations Manager

October 29

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US LBM

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Building Materials • Lumber • Truss Manufacturing • K&B Design • EWP Design

10,000+ employees

Founded 2009

💰 Private Equity Round on 2023-10

Description

• Directs and coordinates activities of the branch operations to obtain optimum use of equipment, warehouse process and personnel. • Establish, monitor, and maintain company performance metrics for order fill rate, on time delivery, equipment utilization, and inventory accuracy. • Conduct audits to monitor metrics that do not meet company standards or requirements. • Develop strategies and tactics that drive operational excellence throughout the locations. • Facilitate regularly scheduled operations meetings with operations and location managers. • Resolve operating difficulties and implements resolutions. • Assist in preparation of store budgets and monitor the compliance of each department in accordance with the budget. • Review production reports, department expenses, labor costs, and other reports and documents related to store operations. • Measure productivity of departments within branch (i.e., counter, warehouse, and logistics/drivers). • Focus on warehouse and delivery efficiencies to achieve on-time delivery to meet customer needs. • Ensure vehicles are serviced as required and vehicle condition reports are completed and addressed. • Review product flow for best space and labor utilization. • Confirm inventory levels and cycle counting processes are properly maintained. • Monitor operational expenses within departments managed. • Enforce Company policy and procedures involving customers, vendors, and employees. • Review personnel assignments with Branch managers and make recommendations according to service needs and sales plans. • Confirm that the branch conducts regular counter, driver, and warehouse meetings and attend all meetings as required. • Work with Sales management to ensure proper communication and training is maintained. • Work with customers as necessary to help resolve problems and follows up on customer complaints to ensure a mutually satisfactory outcome. • Comply with Company’s attendance policy by maintaining regular and predictable attendance.

Requirements

• 4-6 years operational experience with significant career experience in a fast-paced distribution organization required. • Comprehensive knowledge of general operations management and financial principles. • Effective verbal and written communication skills along with demonstrated presentation skills are required. • Proficiency in MS programs, computer based inventory control system (WMS preferred), etc. • Candidate must lead by example and exhibit an entrepreneurial and strategic spirit accompanied with excellent interpersonal skills, strong advocate of promoting quality and continuous process improvement.