Item File Manager

April 3

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US LBM

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US LBM is one of the largest building products distributors in the United States, operating over 400 locations nationwide. The company provides a wide range of building materials through its local divisions, catering to custom home builders, national builders, and specialty contractors. US LBM combines the advantages of national scale with the service levels, expertise, and entrepreneurial culture of its local brands, distributing specialty building materials for the construction, maintenance, and renovation of homes, businesses, and communities across the country.

Building Materials • Lumber • Truss Manufacturing • K&B Design • EWP Design

10,000+ employees

Founded 2009

💰 Private Equity Round on 2023-10

📋 Description

• Manage team involved in ERP data management, provide onboarding of new Item File Analysts and provide training, and manage performance. • Acts as the first line of support to the team for issue resolution. • Deliver performance coaching, feedback and recognition to assigned direct report associates. • Analyze Item File data structure plus ERP Item File metrics and performance to identify areas for improvement and to optimize operations. • Identify data standards gaps and facilitates cross-team collaborative discussions with Item File leadership, Supply Chain and Division Operations. • Lead project efforts that will include analysis, implementation, and validation. • Implementing quality assurance measures to minimize errors in ERP data management and maintain customer satisfaction. • Audits, tracks and reports out associate accuracy and volume metrics for tickets completed by the team. • Develops new processes or maintains enhancement of existing Item File processes to support training and documented best practices to be used by the team. • Provides ongoing training and development of the Item File team members on best practices and processes. • Address any issues related to ERP data management to enhance customer experience. • Ensure effective issue escalation and communication across the organization with associates at all levels within the company. • Communicate project progress and milestones to the manager of the Item File team. • Perform other duties as assigned. • Comply with all policies and standards. • Adheres to Company’s commitment to workplace safety.

🎯 Requirements

• 5+ years of industry knowledge and demonstrated mastery of Item File data management processes. • Strong knowledge of the building material industry to support Supply Chain objectives. • Strong knowledge of the building material industry and ERP Data Knowledge of computer-based product data management systems. • Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data manipulation skills. • Proven ability to manage and motivate a team to achieve high performance and meet operational goals. • Excellent problem-solving skills, with the ability to analyze data and implement improvements. • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Mastery of the tools needed to extract and manage data.