Valer
Our technology speeds and simplifies prior authorization and referral management by automating submissions, status checking, verification, reporting, and EHR synchronization across all your healthcare settings, specialties, and payers from one platform and portal.
Hospital & Health Services • Healthcare Information Technology • Healthcare Administrative Transaction Automation • Healthcare Revenue Cycle • Healthcare Innovation
2 - 10 employees
Customer Support Associate
February 7
🏄 California – Remote
🌲 Oregon – Remote
+1 more states
💵 $45k - $60k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Valer
Our technology speeds and simplifies prior authorization and referral management by automating submissions, status checking, verification, reporting, and EHR synchronization across all your healthcare settings, specialties, and payers from one platform and portal.
Hospital & Health Services • Healthcare Information Technology • Healthcare Administrative Transaction Automation • Healthcare Revenue Cycle • Healthcare Innovation
2 - 10 employees
📋 Description
• At Voluware, we are passionate about software as a SERVICE. • Our customers love us and send us thank you cards. • We are unconventional engineers. • We are committed not only to improving but transforming healthcare. • If you want to board a rocketship, work hard, play hard, and have more awesome opportunities for your career, then we want to hear from you. • Voluware’s VALER® is a cloud-based application automating health care revenue operations and providing connectivity solutions among health care insurers and providers. • Voluware is looking for a talented support associate who will enjoy directly interfacing with customers and channeling their creative energies to solve real world problems. • Responsibilities include serving as primary point of contact for Support Tickets, collaborating with various stakeholders, responding to customers by email, and providing exceptional customer experience.
🎯 Requirements
• High School Diploma or Bachelor's Degree • 1-2 years of prior support experience • Experience with Windows, Microsoft Office Suite, Slack and Jira • Flexibility in hours • Ability to work with a sense of urgency • Excellent Customer Service • Attention to detail • Strong analytical and verbal communication skills • Ability to multitask in a faced paced environment
🏖️ Benefits
• 401K • Health Insurance • Dental Insurance • Vision Insurance • Paid time off • Remote flexibility
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🇺🇸 United States – Remote
💰 $30M Series C on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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