Revenue Operations Analyst

13 hours ago

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Description

β€’ The successful incumbent will work within the Service organization and in collaboration with various internal and external functions. β€’ Develop business strategies, structures, and processes to increase and enhance project execution, including converting customer committed backlog orders to revenue. β€’ Operate as the liaison between customers and Installation Project Managers and other customer-facing internal roles. β€’ Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. β€’ Identify and interpret trends and patterns in datasets to locate influences. β€’ Construct forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. β€’ Create specifications for reports and analysis based on business needs and required or available data elements. β€’ Perform long range planning and analysis, develop and execute projects and practices to accelerate project execution. β€’ Interface directly with customers and internal resources, to determine options to accelerate revenue, including activating backlog initiatives. β€’ Liaise and align with internal resources and customers to identify and analyze relevant data, metrics, and dashboards. β€’ Create and maintain a Tracking process with forecast numbers to accelerate project execution. β€’ Contribute to the development of strategic planning tools for the organization, in relation to revenue acceleration. β€’ Conduct analysis of customer open backlog/not executed backlog, evaluate opportunities for acceleration of installation. β€’ Initiate and analyze strategic market share assessments and may determine and/or coordinate the activities of related customer support.

Requirements

β€’ Bachelors degree (or equivalent experience) and 5 years of related experience or Masters Degree with 3 years of related experience. β€’ Comprehensive (deep and broad) professional know-how and experience in the entire Medical Device Sales customer journey – including financial impact, sales, backlog, installation. β€’ Ability to link multiple key knowledge areas with very high professional competence – specifically with regard to Customer processes, analytics of dashboards and metrics, Financial Impact Assessments, Customer Journey Mapping. β€’ Exhaustive use of know-how to solve highly complex problems. β€’ Ability to develop and explore options across all business lines, to improve existing approaches in accelerating revenue in an innovative manner to achieve higher business impact. β€’ Well established in external and internal networks. β€’ Proactively shares knowledge in a systematic way to grow know-how base and supports a learning organization. β€’ Strong Communication (verbal and written) skills and leadership skills. β€’ Capital healthcare equipment product skills with clinical and technical knowledge, as well as an understanding of capital planning and construction process in healthcare. β€’ Demonstrated analytical skills for market intelligence management and targeted execution of measures. β€’ Work effectively as a team, motivating colleagues and team members to produce results. β€’ Display high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross functional problems. β€’ Results oriented to ensure achievement of the targeted profit, customer satisfaction and market share goals. β€’ Skills to guide Teams and individuals towards a high-performance culture.

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