Senior Client Delivery Project Manager - Credit

November 6, 2024

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Velera

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Velera is a company dedicated to powering the growth of credit unions through transformative fintech solutions and exceptional service. With over 45 years of experience, Velera serves 4,000 financial institutions and employs a team of 4,800 professionals. The company is focused on innovation and velocity, aiming to accelerate success within the credit union movement by enhancing credit processing, data insights, fraud management, digital banking, and more. Velera prioritizes the 'people helping people' philosophy and collaborates with industry leaders to deliver cutting-edge financial services and solutions.

Credit Processing • Debit Processing • ATM Network • Fraud & Risk Management • Recovery Solutions

1001 - 5000 employees

Founded 1983

💳 Fintech

💸 Finance

🤝 B2B

📋 Description

• Establish and direct efforts of project work-team • Assume leadership role for assigned projects • Deliver effective communication to project teams, management, clients, and vendors • Drive and coordinate cross-functional project team members • Prepare and distribute project reports and communications • Act as the primary liaison and manage expectations of sponsors and client executive staff • Troubleshoot project issues and escalate them if necessary • Collaborate with subcontracting partners and external organizations • Maintain interaction with credit unions and payment processors • Mentor other Operational Services staff members

🎯 Requirements

• Bachelors degree in a related field and/or equivalent combination of experience and education required • PMP certification preferred • 7 years of project management experience required • 5 years in a client-facing role required • 5 years in the financial services industry with card processing and payment solutions preferred • Large-scale conversion project leadership and card processing experience preferred • Client-facing project leadership and card processing experience preferred • Working knowledge of Microsoft Office applications • Working knowledge of various project methodologies • Working knowledge of Enterprise Project Management tools • Working knowledge of debit and credit card processing and supporting financial technology products • Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills • Ability to communicate effectively in both verbal and written formats and give presentations • Strong leadership, interpersonal, and problem-solving skills • Ability to negotiate with and influence others • Ability to exercise discretion and good judgment in making decisions • Ability to travel as needed, 50%

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program