Senior Client Delivery Project Manager - Credit

November 6

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Velera

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Credit Processing • Debit Processing • ATM Network • Fraud & Risk Management • Recovery Solutions

1001 - 5000

Description

• Establish and direct efforts of project work-team • Assume leadership role for assigned projects • Deliver effective communication to project teams, management, clients, and vendors • Drive and coordinate cross-functional project team members • Prepare and distribute project reports and communications • Act as the primary liaison and manage expectations of sponsors and client executive staff • Troubleshoot project issues and escalate them if necessary • Collaborate with subcontracting partners and external organizations • Maintain interaction with credit unions and payment processors • Mentor other Operational Services staff members

Requirements

• Bachelors degree in a related field and/or equivalent combination of experience and education required • PMP certification preferred • 7 years of project management experience required • 5 years in a client-facing role required • 5 years in the financial services industry with card processing and payment solutions preferred • Large-scale conversion project leadership and card processing experience preferred • Client-facing project leadership and card processing experience preferred • Working knowledge of Microsoft Office applications • Working knowledge of various project methodologies • Working knowledge of Enterprise Project Management tools • Working knowledge of debit and credit card processing and supporting financial technology products • Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills • Ability to communicate effectively in both verbal and written formats and give presentations • Strong leadership, interpersonal, and problem-solving skills • Ability to negotiate with and influence others • Ability to exercise discretion and good judgment in making decisions • Ability to travel as needed, 50%

Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program