Venn
Venn is a company that offers an intelligent Resident Operating System for property managers and residents. Its platform integrates current tools and data into one seamless ecosystem, providing AI insights to optimize operations for loyalty and revenue. Venn's system helps automate workflows, monetize services, and personalize resident experiences using a single dashboard for onsite teams and an app for residents. Its advanced APIs enable streamlined workflows by connecting various tools and platforms, allowing property teams and residents to enjoy a unified, efficient tech stack.
Real Estate • PropTech • Resident Experience
51 - 200 employees
Founded 2016
🏠 Real Estate
☁️ SaaS
🤖 Artificial Intelligence
💰 $60M Series B on 2021-06
Senior Customer Success Manager
September 29, 2024
🇺🇸 United States – Remote
💵 $110k - $120k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Venn
Venn is a company that offers an intelligent Resident Operating System for property managers and residents. Its platform integrates current tools and data into one seamless ecosystem, providing AI insights to optimize operations for loyalty and revenue. Venn's system helps automate workflows, monetize services, and personalize resident experiences using a single dashboard for onsite teams and an app for residents. Its advanced APIs enable streamlined workflows by connecting various tools and platforms, allowing property teams and residents to enjoy a unified, efficient tech stack.
Real Estate • PropTech • Resident Experience
51 - 200 employees
Founded 2016
🏠 Real Estate
☁️ SaaS
🤖 Artificial Intelligence
💰 $60M Series B on 2021-06
📋 Description
• We’re a bold and forward-looking team of innovators and engineers with roots in real estate • Building technology to transform the resident and operator experience in multifamily communities • You will serve as the primary point of contact for our clients and as the voice of the client • Drive adoption of the Venn platform, ensure programs and campaigns are executed effectively • Provide a unique level of consultation and inspiration to our clients • Work with cross-functional teams including Sales, Support, Product, Implementation and Data to accelerate usage • Own the renewal process and expand Venn’s relationship with current customers
🎯 Requirements
• 5 - 10 years of experience managing customer relationships in B2B SaaS companies • Prop tech experience required • Excellent relationship management, analytical and presentation skills • Experience managing expansions of customer accounts • Ability to think and operate both strategically and tactically • Highly organized with a strong ability to prioritize across multiple projects • Attention to detail and commitment to quality • Effective and top-notch communication skills, both written and verbal, and a high level of comfort connecting with and speaking to new people • Determined and results-oriented • Collaborative team-player
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