5 hours ago
πΊπΈ United States β Remote
π΅ $99k - $124k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
β’ Assist in providing technical support for cloud infrastructure β’ Respond to and resolve basic cloud support tickets β’ Monitor cloud infrastructure performance β’ Help customers resolve cloud-related issues β’ Collaborate on larger projects and implementations
β’ 4-5 years of experience in Cloud Technology Technical Support or related field β’ Experience with Amazon Web Services (AWS) β’ Experience with infrastructure as code (Terraform, CloudFormation) and CI/CD pipelines β’ Experience with Linux and Windows operating systems β’ Familiarity with Python or other scripting languages β’ Strong problem-solving and analytical skills
β’ Competitive compensation and benefits β’ Inclusive workforce fostering diverse backgrounds β’ Significant career opportunities β’ Named a Bay Area Top Workplace for 11 years
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