January 19
• Nice to meet you, we’re Vesta Healthcare. • Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. • We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. • We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their caregivers at the center. • The ideal teammate would be someone who greatly enjoys speaking with and educating older adults and strives to achieve growth-oriented targets. • The ideal teammate would be able to Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish. • Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program. • Coordinate with members, caregivers, and family to obtain program consent. • Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program. • Successfully manage responsibilities with consistent performance of all KPIs. • Function within the timeframes of a fast-paced startup in the healthcare environment. • Performs other duties as required or assigned.
• Fluency in Spanish and English (required) • 2-3 years of inside sales or outbound telephonic sales (required) • Comfortable being on the phone throughout the day (minimum 80-120 calls per day) (required) • A Bachelor's degree or equivalent work experience (preferred) • An internet speed of 20Mbps minimum with speed test proof to be submitted upon hire (required) • The ability to understand and articulate the benefits of our program • The ability to exercise judgment independently and voice noticeable issues or trends • Strong verbal and written communication skills; is able to communicate professionally with members and care teams • Strong problem solving skills; able to identify problems and escalate when appropriate • Excellent organizational skills and ability to multitask • A strong proficiency in computer software navigation • Ability to perform duties as assigned or requested in a remote setting with minimal oversight • Comfort in a dynamic and always evolving environment
• Competitive health, dental, and vision insurance options with costs partially subsidized by us • Generous Paid Time Off (Vacation, Sick, Personal Days) • ~12 paid holidays per calendar year • 401k plus company match • One time reimbursement to set up your home office • Monthly reimbursement for internet or other home office expenses • Monthly health & wellness reimbursement (gym memberships, online health classes, etc.) • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us • Pre-tax options for healthcare, dependent care, and transit expenses • Employee Assistance Program • Mental Health Benefits through Spring Health • Optional Insurance Add Ons (Accident, Critical Illness, Hospital, Legal, Identity Theft, Pet Insurance) • Internal social recognition platform • A company-provided work computer to perform duties efficiently
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