Operations Assistant - E-Commerce

6 hours ago

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Veta Virtual

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Description

• Join Veta Virtual as an Operations Assistant for an E-Commerce US Company! • Support order management, customer interactions, and business development. • Process orders, coordinate with warehouses, confirm with vendors, and ensure timely dispatch and delivery. • Communicate professionally with wholesale clients and retail outlets via email. • Handle invoices through QuickBooks Online and ensure accurate record-keeping for all transactions. • Engage with the Faire Marketplace and respond to customer inquiries. • Proactively identify subtle ways to promote the brand and enhance customer loyalty.

Requirements

• Experience: 3+ years in a relevant role such as virtual/operations assistance, customer service, or e-commerce support. • Tech Skills: Proficiency in QuickBooks Online, online marketplaces, and navigating digital tools. • Communication: Excellent email etiquette and relationship-building skills with a fun, kind, and professional tone. • Attention to Detail: A strong focus on accuracy, especially with numbers and order details. • Trustworthiness: Ability to handle sensitive financial information with integrity.

Benefits

• Competitive Salary: $1,200–$1,500 USD per month, depending on experience. • Flexible Work Environment: Fully remote role with an 8-hour shift (Monday–Friday) based on US PST. • Paid Time Off: 3 weeks of PTO plus US holidays to support work-life balance. • Supportive Culture: Be part of a mission-driven team dedicated to excellence and collaboration.