Accounts Receivable Associate

3 days ago

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Viatris

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Pharmaceuticals • Generics • Anesthesia & Pain Management • CNS • Cardiovascular

10,000+

Description

• This position is responsible for ensuring that his portfolio is properly reviewed on weekly bases and all related activities within AR are completed in accordance to customer agreements and follow established policies and procedures. • Work closely with internal and external customers, Sales, Commercial, Customer Relations, Internal AR departments and Finance Departments on a regular basis regarding matters that require reconciliation with customers and close account follow ups. • Perform job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, and departmental processes. • Review Portfolio aging and follow collections strategy. • Monitors customer's payment trends, through various SAP reporting tools, and reports back findings to the AR Team Lead, in weekly reviews, and Monthly Metrics. • Identify root causes of problems and assign the issue towards the responsible department in order to resolve. • In the Account Log Track and resolve invoice discrepancies/disputes with customers or internal departments. • Advise the Credit Department in a timely manner of all accounts experiencing financial difficulties. • Provide immediate escalation of any concerns such as changes in the customers payment trends or any other challenge related to payments. • Understanding of Unapplied and Unassigned Cash and account reconciliations. • Ensure all assigned duties are performed within the guidelines of Viatris's internal controls, policies, and procedures. • Develop a solid understanding of customer policies and procedures related to Collections and Credit and adherence to Customer and/or State agreement’s verbiage. • Proactively follow up with customers and make sure payments are received on time or other activities within compliance boundaries (due dates). • Record, track and monitor status of customer payments and respond to customer inquiries (Statements of Account, Invoice Copies,etc). • Ensure the accuracy and integrity of information used in calculations and reporting. • Reconcile payment variances and trends to resolve customer issues, including collection of customer deductions. • Effectively interact with various key internal and external stakeholders, including presentation of lower tier customer account status. • Perform other ad hoc duties as assigned.

Requirements

• Minimum of a bachelor’s degree (or equivalent) and 2-4 years of experience. • Extensive knowledge of job aspects and comprehensive knowledge of other functional areas within the department. • Advanced knowledge of computer functions and Microsoft Office Products. • Excellent attention to detail and organizational skills. • Ability to summarize and present large amounts of data clearly; • Excellent verbal and written communication skills. • Ability to establish and maintain effective business relationships and be a strong team player. • Ability to work independently, prioritize and manage multiple deliverables under tight deadlines. • Strong computer application skills especially Microsoft Excel and Word; • Extensive experience with SAP and Flex preferred.