Senior Epic Systems Analyst - IT Applications & Clinical Informatics

October 17

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Village Medical

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primary care • value based care • telehealth • healthcare • healthcare innovation

51 - 200

Description

• Attends and participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs. • Interprets end user requirements by fully discussing potential options and helping practices move towards optimal solution. • Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations. • Oversees and/or performs analysis of necessary business/clinical application modifications and works with IT associates and/or the vendor to coordinate the modification. • Creates test plans and tests new systems, version upgrades, and any system modifications. • Installs/upgrades new/existing applications and components, configures application settings. • Reviews other Application Analysts integrated test plans and documented outcomes for consistency and thoroughness for Epic applications. • Maintains strong and positive relationships with all application vendors. • Handles complex issues and problems, and refers only the most complex issues to management. • Provides assessment, coordination, documentation, release note review, testing, and implementation of programming, upgrade, and project requests. • Provides go-live and technical support for users on new applications, modules, and functionality. • Provides and communicates clear documentation for support, status, and issues resolutions. • Develops knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users. • Remains current on Epic new version training for all applicable Epic certifications. • Provides on-call application coverage as scheduled.

Requirements

• Exposure to Agile methodology for delivering software projects • Exposure to high-security environments where customer data is handled • Managing in remote, multi-time-zone, including offshore environments • Working with large-scale data-focused products • Having a low ego • Resolute Professional Billing Fundamentals Certification required • Resolute Professional Billing Administration Certification Required • Resolute Professional Billing Claims and Remittance Administration Certification Preferred • Charge Router Certification Preferred • Shared Revenue Administration Certification Preferred • MyChart Certification Preferred

Benefits

• Medical, Dental, Life, Disability, Vision, FSA coverages • 401k savings plan