Business Operations Manager - Care Operations

September 25

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Virta Health

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healthcare • diabetes • corporate wellness • health tech • Digital health

201 - 500

Description

• Virta Health is on a mission to transform type 2 diabetes and weight-loss care. • We are looking for an entrepreneurial individual to join our fast paced and dynamic Care Operations (CareOps) team. • As the Business Operations Manager, you will be at the center of our ability to scale, working with our Coaching team to deliver efficient and high quality patient care. • This role will require taking a data driven approach to inform major business decisions across the company - with a particular focus on process optimization. • The ideal candidate will have strong analytical, project management, and presentation skills, with an ability to communicate and influence others cross functionally.

Requirements

• Bachelor’s Degree, preferably in Finance, Economics, Business, or a related analytical field. Advanced degree is a plus. • 5+ years of experience in business operations, analytics, or a similar role involving process improvement and data analysis. Experience in management consulting or related fields a plus. • Strong analytical skills with proven experience in working with large datasets to drive business insights and decision-making. Advanced proficiency in Excel/Google Sheets and familiarity with SQL and data visualization tools (e.g., Looker). • Demonstrated ability to improve and scale operational processes, with a track record of leading cross-functional initiatives or process improvement efforts. • Experience in developing and implementing strategies to drive operational efficiency and improve key metrics such as workforce planning, coach or employee performance, or gross margin. • Ability to thrive in a fast-paced, high-growth environment, balancing short-term problem-solving with long-term scalability and continuous improvement. • Exceptional communication and presentation skills, with the ability to translate complex data insights into actionable recommendations for leadership and cross-functional teams. • Strong project management skills with the ability to manage multiple initiatives simultaneously, from conception through execution. • Highly self-motivated with a strong sense of ownership, accountability, and the ability to operate independently and with cross-functional teams.