Operations Coordinator - Care Operations

September 25

Apply Now

Receive Emails with Similar Jobs

Virta Health

WebsiteLinkedInAll Job Openings

healthcare • diabetes • corporate wellness • health tech • Digital health

201 - 500

Description

• Support key panel management activities such as new member assignments, coach transitions, and coach coverage including holidays, PTO, etc. • Support supply ordering activities to ensure that members receive supplies in a timely manner. Process returns and submit daily supply orders as needed. • Manage Quality Assurance logistics such as setting up spreadsheets, data entry, etc. • Support new Coach onboarding activities including tool setup, profile creation, progress monitoring, and more. • Collaborate with cross functional teams, like Content or Support, to provide tactical support on time sensitive projects.

Requirements

• 2+ years experience in project management, data analysis, or operations. Experience with employee training or onboarding is a plus. • Ability to simultaneously manage and prioritize multiple tasks and projects, keeping all stakeholders updated through clear communication. • Detail oriented with ability to document effectively. • Comfortable in fast-paced and rapidly-changing startup environments. • Proficiency with Google sheets and Looker or similar Business Intelligence (BI) tool. • Strong organizational skills with a focus on accuracy and thoroughness. • Excellent written and verbal communication skills for interacting with health coaches and health coach managers. • Professional demeanor with strong problem-solving skills and the ability to implement strategic solutions.