Customer Operations Administrator
3 days ago
Description
•Our client is Australia’s leading design destination. •They offer premium furniture, lighting, and objects from iconic international and local brands. •They want to hire a Customer Operations Administrator to support their sales and logistics teams. •Provide support to retail, trade, and wholesale sales teams. •Handle customer enquiries, prepare quotes, and manage tender documents. •Coordinate with logistics teams to ensure smooth project delivery. •Process online orders and handle warranty applications and claims. •Maintain regular communication with clients, updating them on progress and resolutions.
Requirements
•Minimum 2 years of experience in sales administration or customer service. •Exceptional customer service focus and problem-solving skills. •Strong project management and computer literacy skills. •Positive attitude with the ability to handle challenging interactions professionally. •Team player with excellent communication and organisational skills.
Benefits
•Permanent work-from-home setup •Australian company •Day shift work schedule (Australian business hours) •Full-time (8 hours a day) •Paid leaves •HMO •Christmas Bonus equivalent to 1 month's wage (pro-rata)
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