Visiting Media
Visiting Media is a leading software company specializing in immersive sales enablement solutions for the hospitality industry. The company provides advanced technological tools like SalesHub and TrueTour, offering 3D, 360°, and CGI production services to enhance sales presentations and marketing efforts. Visiting Media creates dynamic, interactive experiences that simplify the process of selling spaces and experiences, utilizing digital channels to expand reach and effectiveness. Their platform supports hotels, brands, management companies, and ownership groups in increasing closing ratios and deal sizes, backed by Customer Support and Training to ensure effective adoption and use. Visiting Media is renowned for transforming how digital assets are used in sales strategies to drive competitive advantage.
TrueTour™ Technology • Spherical Imaging • Virtual Tour • 360° Imaging • 3D Modeling
Customer Success Manager
February 27
🇺🇸 United States – Remote
💵 $80k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Visiting Media
Visiting Media is a leading software company specializing in immersive sales enablement solutions for the hospitality industry. The company provides advanced technological tools like SalesHub and TrueTour, offering 3D, 360°, and CGI production services to enhance sales presentations and marketing efforts. Visiting Media creates dynamic, interactive experiences that simplify the process of selling spaces and experiences, utilizing digital channels to expand reach and effectiveness. Their platform supports hotels, brands, management companies, and ownership groups in increasing closing ratios and deal sizes, backed by Customer Support and Training to ensure effective adoption and use. Visiting Media is renowned for transforming how digital assets are used in sales strategies to drive competitive advantage.
TrueTour™ Technology • Spherical Imaging • Virtual Tour • 360° Imaging • 3D Modeling
📋 Description
• Lead and elevate a team of Customer Success Managers. • Foster a positive team culture valuing customer success and innovation. • Develop and execute a comprehensive customer success strategy. • Ensure the team delivers exceptional value and support to clients. • Build and maintain strong client relationships.
🎯 Requirements
• Proven experience in leading and managing customer success, account management, or related teams. • Exceptional leadership skills, with a demonstrated ability to inspire, guide, and develop high-performing teams. • Data-driven mindset, capable of using metrics to guide decision-making and drive team performance. • Proficiency in using customer relationship management (CRM) systems and relevant software. • Experience in the hospitality industry
🏖️ Benefits
• Medical, dental and vision insurance • 401(k) • Paid leave • Various other perks
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