Product Director - D2C Workplace Solutions

March 4

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $127.2k - $178.3k / year

⏰ Full Time

🔴 Lead

👔 Director

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Voya Financial

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Voya Financial is a leading financial services company that provides a wide range of retirement, investment, and insurance products to help individuals, families, and institutions plan, invest, and protect their future. With a focus on retirement savings and workplace benefits, Voya connects benefits and savings to simplify financial experiences and enhance financial security. The company is committed to making a positive difference by serving others through its unique culture, and has been recognized for its values and customer-centric approach. Voya also engages in initiatives like the Voya Behavioral Finance Institute for Innovation to further its mission of transforming financial care in the workplace.

Retirement • Investments • Insurance

5001 - 10000 employees

Founded 1998

💸 Finance

📋 Description

• Help shape the D2C retail product platform vision with customer-centricity and define the business value; develop business cases for further investment, including assessment of potential revenue, implied investment, and OKRs • Collaborate with and manage internal stakeholders (e.g., business leaders, IT) to regularly gather feedback and refine the future of the product, factoring in business priorities, pacing, risk management, funding, scope parameters • Collaborate with external stakeholders (e.g., customers, vendors, suppliers) to identify customer requirements, assess impacts to other data, systems, products, services, and compare costs and benefits alongside available technologies and processes to recommend a path forward • Scope the minimum viable product considering existing resource constraints and sustained product development; build product backlog and prioritize it based on iterative business value • Lead the development and execution of product launches, refinements, and iterations (e.g., cash, robo-advisory, brokerage) • Build relationships outside of product management to organically begin connecting the dots across the Voya and solidifying a cohesive GTM for the D2C Platform, ensuring that we are all working in lock step towards one. • Manage client insights to understand evolving needs, preferences, and behaviors, using this data to enhance the digital experience and influence positive commercial outcomes. • Identify and raise dependencies and roadblocks to sponsors and leadership to obtain assistance as required. • Own defined set of business KPIs for the team; develop and manage technology resource plan(s) and budget(s); identify resource needs and develop supporting justifications for them; oversee overall success of managed team • Ensure adherence to all regulatory and data privacy requirements / guidelines for systems and data across all business functions • Provide functional onboarding for new team members • Continue to enhance RWM business and product domain knowledge by participating in educational opportunities, reading professional publications, and partnering professional organizations • Keep up to date with emerging trends and technologies in the RWM (specifically Broker-Dealer, RIA, and Asset Management), Retirement, Workplace Benefits and recommend changes and improvements as needed • Work under minimal supervision, with extensive latitude for the use of initiative, independent judgment and building the consensus with multiple teams

🎯 Requirements

• Bachelor’s degree in finance, computer science, mathematics, engineering, or information systems; master’s degree a plus • Overall, 10 or more years of progressive experience in Product Management, with 3 or more years of experience in leadership/management role within the RWM industry as preferrable • FINRA SIE (Securities Industry Essentials) and Series 99 (Operations Professional) or must be obtained within 120 days of employment • Demonstrated involvement in multiple major products, translating customer needs to business value at the team level; expert level experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problem • Solid understanding of retail advice and brokerage landscape and potential vendors (e.g., Apex, FusionIQ, BNY Pershing); Ability to identify industry dynamics and competitor moves on an ongoing basis, with capability to develop, own, and drive innovative ideas with the team. • Strong technical and management ability to lead a delivery team (onshore/offshore), offering clear direction on highest priorities to guide the team • Effective at aligning stakeholders with teams in prioritization and strategy, while fostering communication between interdependent teams • Understanding of wealth technologies to facilitate modern data analytics platform to support Data Visualization, Traditional Reporting, Advanced Analytics and Operational Data Stores; ability to apply knowledge of RWM trends to new business designs and business models. • Understanding of industry standards like Pershing, FINRA/SEC, LIMRA, DTCC/NSCC, Morningstar, SMA/UMA, and Advisory Platform will be considered big plus • Understanding of financial services industry domains – Retirement, Workplace Solutions, Group Benefits, Wealth Management will be big plus for this role. • Demonstrate problem-solving and critical-thinking skills • Ability to clearly communicate / present technical information to technology and business leaders

🏖️ Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year