Contact Center • Customer Experience • Back Office • Customer Care • Customer Service
11 - 50 employees
🏢 Enterprise
Yesterday
Contact Center • Customer Experience • Back Office • Customer Care • Customer Service
11 - 50 employees
🏢 Enterprise
• Our consultancy is looking for highly motivated and talented Business Systems Analysts with a finance/accounting background • Looking for peak performers who have a passion for business • Joy in solving problems and a work ethic that doesn't rest until the job is done • Ideal candidates possess 5-10 years of business systems analysis experience in a finance/accounting environment • Insurance industry experience a plus • Candidates should have a strong familiarity with Process Flow Diagramming, Six Sigma and process standardization/improvement experience • Candidates should also have solid organizational and requirements elicitation skills • Strong finance knowledge and working knowledge of GAAP standards • Exceptional interpersonal, verbal communication and presentation/storytelling skills • Aid in facilitating elicitation and read-out sessions with the project leadership team • Excellent relationship-building skills to build trust • Identify opportunities for improvement, develop recommendations and implement complex solutions in a fast-paced environment
• Bachelor’s degree in a relevant field • Business Systems Analysis experience in finance/accounting • Strong finance knowledge and a working knowledge of GAAP standards • Business Systems Analysis experience working in the insurance industry a plus • BSA experience, including requirements gathering and documentation • Process flow diagramming experience • Six Sigma and process standardization/improvement experience a plus • Strong facilitation skills, and solid verbal and written communication skills • Strong Word and PowerPoint skills • Strong Excel skills, including familiarity working with a large dataset and getting useful insights out of it • Strong relationship building between internal customers, vendors and employees • Client-facing experience
• Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Vacation • 401(k) with company match
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