Voice Systems Engineering
Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
Account Manager
March 6
⛰️ Colorado – Remote
🐊 Florida – Remote
+7 more states
💵 $75k - $85k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
Voice Systems Engineering
Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
📋 Description
• Support and empower our thriving advisor community by implementing engagement strategies • Provide guidance, resources, and proactive support to ensure advisors maximize their potential • Foster a positive environment by overseeing advisor activities for adherence to community standards • Promote high quality interactions by addressing concerns and providing support • Analyze and manage advisor supply to customer demand for optimal platform performance • Conduct in-depth analyses of advisor-related metrics • Identify and implement opportunities for optimization in advisor performance • Drive advisor performance through education and coaching programs • Develop best practice guides and training materials to enhance advisor skills • Collaborate on advisor-related technology tools to meet operational needs • Act as a key stakeholder in cross-functional initiatives to enhance engagement and retention
🎯 Requirements
• Five or more years' experience with advisor/customer management, client services, customer services, or a similar role • Experience working with product features and enhancements, particularly those relevant to advisor or client platforms • Experience managing and resolving support tickets • Proficiency in analyzing performance metrics and making data-driven decisions • Bachelor's degree in business administration, Management, Marketing, or a related field preferred
🏖️ Benefits
• Unlimited vacation policy • Flexible work schedule • Comprehensive insurance programs including medical, dental, vision, and life • Wellness wallet reimbursement for gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools • Tuition reimbursement program • 401k match and access to expert financial advice
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