Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
March 6
β°οΈ Colorado β Remote
π Florida β Remote
+7 more states
π΅ $75k - $85k / year
β° Full Time
π‘ Mid-level
π Senior
π° Account Manager
π¦ H1B Visa Sponsor
Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
β’ Support and empower our thriving advisor community by implementing engagement strategies β’ Provide guidance, resources, and proactive support to ensure advisors maximize their potential β’ Foster a positive environment by overseeing advisor activities for adherence to community standards β’ Promote high quality interactions by addressing concerns and providing support β’ Analyze and manage advisor supply to customer demand for optimal platform performance β’ Conduct in-depth analyses of advisor-related metrics β’ Identify and implement opportunities for optimization in advisor performance β’ Drive advisor performance through education and coaching programs β’ Develop best practice guides and training materials to enhance advisor skills β’ Collaborate on advisor-related technology tools to meet operational needs β’ Act as a key stakeholder in cross-functional initiatives to enhance engagement and retention
β’ Five or more years' experience with advisor/customer management, client services, customer services, or a similar role β’ Experience working with product features and enhancements, particularly those relevant to advisor or client platforms β’ Experience managing and resolving support tickets β’ Proficiency in analyzing performance metrics and making data-driven decisions β’ Bachelor's degree in business administration, Management, Marketing, or a related field preferred
β’ Unlimited vacation policy β’ Flexible work schedule β’ Comprehensive insurance programs including medical, dental, vision, and life β’ Wellness wallet reimbursement for gym memberships, workout equipment, mindfulness apps, healthy food boxes, ergonomic workspace tools β’ Tuition reimbursement program β’ 401k match and access to expert financial advice
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