E-Commerce Product Owner - Direct Channels

March 18

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Watts Water Technologies

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Watts Water Technologies is a global leader in designing and manufacturing water technology solutions. The company offers a wide range of products related to plumbing and flow control, water quality and rainwater harvesting, drainage, HVAC, and hot water systems. Watts is committed to sustainability and innovation, providing intelligent solutions such as sensing technology and IoT-connected products to enhance water management and conservation. Their extensive product line includes automatic control valves, gas connection systems, boilers, hydronic heating solutions, and more. Operating with a focus on safety, regulation compliance, and customer service, Watts Water Technologies serves various industrial sectors and is recognized for its commitment to environmental sustainability.

Plumbing • HVAC • Water Quality • Gas • Conditioning

5001 - 10000 employees

Founded 1874

🔧 Hardware

⚡ Energy

📋 Description

• Develop and maintain the product backlog and feature roadmap for four existing E-commerce sites and future online properties • Gather, analyze, and translate business requirements into actionable product specifications and technical deliverables to drive incremental revenue and enhance customer experience • Facilitate cross-functional communication and relationship building with senior leaders and vendors to ensure alignment on vision, scope, goals, and priorities • Collaborate with IT to ensure projects are completed on time and within budget, covering all phases from discovery and scope definition to planning, testing, launch, and post-launch support • Manage User Acceptance Testing (UAT) by overseeing cross-functional test teams, processes, scripts, and defect tracking • Provide stakeholders with timely reports and documentation for all projects • Oversee daily operations of existing B2B and D2C stores, including product catalog management, pricing, promotions, and website performance • Ensure all product listings are accurate, complete, and up-to-date with detailed descriptions, pricing, images, and relevant specifications • Perform configuration changes for all stores, systems, products, shipping, and customers in the testing environment and replicate changes in the production environment • Regularly monitor Google Search Console for errors, warnings, and performance issues • Identify and prioritize errors (e.g., 404 pages, crawl issues) with IT • Monitor index coverage and ensure sitemaps are correctly generated and submitted • Monitor mobile usability and prioritize issues with IT • Monitor and report on fraudulent activity

🎯 Requirements

• Bachelor’s degree required in computer science, business or related field • Google Ads certification required • Google Analytics certification required • BA certification (CCBA or CBAP) strongly desired • PMP certification desired • Strong experience in cross-functional business communication and relationship building w/ senior leaders and vendors • Business Analyst experience strongly desired • 5+ years of experience managing a Magento/Adobe Commerce store • Additional consideration given to candidates with experience managing multiple stores in a challenging environment • Strong knowledge of B2B and D2C E-commerce business operations, ERP, Order Fulfillment, SEO, and SEM best practices • Strong knowledge of project management methodologies • Additional preference for candidates with UI/UX and e-mail marketing experience • Ability to excel in uncertain environments and adapt as necessary • Strong influencing skills • Excellent verbal and written communication and presentation skills, with proficiency in Microsoft Office • Outstanding interpersonal skills with an emphasis on building strong team relationships • Experience in working with near/offshore system integration partners • Experience managing integrations with third-party software (ERP, CMS, CRM) • Ability to gain a deep understanding of Watts' existing business processes and technical systems

🏖️ Benefits

• Competitive compensation based on your skills, qualifications and experience • Comprehensive medical and dental coverage, retirement benefits • Family building benefits, including paid maternity/paternity leave • 10 paid holidays and Paid Time Off • Continued professional development opportunities and educational reimbursement • Additional perks such as fitness reimbursements and employee discount programs