WCG Services
WCG Services is a leader in the development and delivery of employment and rehabilitation services in Canada. With over 30 years of experience, WCG is dedicated to strengthening Canada's workforce by providing innovative and community-based solutions for job seekers and employers. Part of the APM Group, WCG delivers both local and international services in employment and allied health sectors. The company is committed to empowering individuals through work, facilitating economic growth, and enhancing communities by connecting job seekers with employment opportunities and supporting employers in finding the right talent.
Employment programming • Vocational rehabilitation • Training and development • Case management technology
Claims Specialist - Bilingual
2 days ago
WCG Services
WCG Services is a leader in the development and delivery of employment and rehabilitation services in Canada. With over 30 years of experience, WCG is dedicated to strengthening Canada's workforce by providing innovative and community-based solutions for job seekers and employers. Part of the APM Group, WCG delivers both local and international services in employment and allied health sectors. The company is committed to empowering individuals through work, facilitating economic growth, and enhancing communities by connecting job seekers with employment opportunities and supporting employers in finding the right talent.
Employment programming • Vocational rehabilitation • Training and development • Case management technology
📋 Description
• Work with the User Support Team to resolve participant claim issues by responding to questions and resolving tickets in our ticketing system • Provide back up for User Support Team as needed – answering calls from participants and service delivery staff • Process client claims and service provider invoices in case management system accurately and ensures contractual and legislative requirements are met • Review, process, and invoice all RSVP services to the contractual standard as needed • Provide quality assurance for claims/invoices processed by other Claims Specialists • Answer inquiries from field staff regarding claims and other administrative questions via phone and secure message • Prepare cheques and EFT payments • Filing, mailing, scanning and other administrative tasks
🎯 Requirements
• Bilingual English/French • Proficient in MS Excel and Word • Ability to prioritize and problem solve • Ability to work independently and in a team environment • Willingness to learn and enhance skills • Strong interpersonal skills • Detail oriented in a fast-paced continually changing environment • Previous experience in claims processing or financial services environment • High level of confidentiality; employment contingent on Security Clearance – Reliability Status
🏖️ Benefits
• Competitive salary of $48,125 - $50,365 per year (based on full-time hours) • Comprehensive and flexible health and dental benefits • RRSP Matching program of 1.5% base earnings • Ongoing learning and development opportunities • Generous time-off policies that promote work/life balance • A diverse and inclusive workplace with a track record of high employee engagement and teamwork • The opportunity to do work that makes a difference!
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