Spanish Bilingual Customer Service Representative

6 days ago

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Logo of Everise

Everise

Healthcare β€’ Business Process Outsourcing β€’ Customer Service β€’ Customer Experience

10,000+

Description

β€’ Take exemplary customer service skills to answer inbound phone calls for our clients' members. β€’ Answer questions related to their healthcare benefits. β€’ Earn additional cash incentives to reach your goals in addition to base pay.

Requirements

β€’ High school diploma or equivalent β€’ Spanish bilinguals must be proficient in English β€’ Ability to pass a drug screen and background check β€’ Dedicated area to work from in your home β€’ Internet speed requirement of 20 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless access is not permitted) β€’ Demonstrated passion for excellence concerning treating and caring for customers, especially senior citizens β€’ Strong decision-making and analytical abilities β€’ Ability to identify customer needs and articulate products and services β€’ Schedule flexibility to include weekends, evenings, possible holidays, and occasional overtime β€’ Highly developed sense of integrity and commitment to customer satisfaction β€’ Meet all attendance and dependability requirements β€’ Be a team player

Benefits

β€’ Medical β€’ Dental β€’ Vision β€’ 401K β€’ Earned PTO

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