Customer Service Representative, Remote
October 16
Description
• Responsible for inbound and outbound phone calls educating customers regarding warranties • Simplifying complex automotive warranties while providing world-class customer service • Finding solutions to challenging calls • Thriving in a fast-paced, high-functioning team environment
Requirements
• High School diploma required; Associate or Bachelor’s degree is preferred • 3+ years of experience working in a customer service role with conflict resolution • Experience in the automotive industry is a huge plus • Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred
Benefits
• Medical, dental, and vision coverage • 401(K) • Company paid life insurance policy • Short and long-term disability coverage • Growth opportunities • Tuition reimbursement • Wellness program • 15 Days of PTO and 8 Paid Holidays • In-house gym • Game room • Social events
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