Motorola Solutions
Public Safety • Enterprise Security • Two-way Radios • Radios • Land Mobile Radios (LMR)
Software Customer Service Manager
November 26
Motorola Solutions
Public Safety • Enterprise Security • Two-way Radios • Radios • Land Mobile Radios (LMR)
Description
• The Software Customer Service Manager position resides in Global Services, within the Software and Video Service Organization. • This role is responsible for the day-to-day management of the customer services contracts and services relationships for CommandCenter Software, Mobile Video, and Rave. • The Software Customer Service Manager ensures we are meeting our contractual obligations, provides exceptional expertise in our software and mobile video solutions, and drives the appropriate resources to solve complex issues across our customer base. • This organization is dedicated to the long-term success of our customers.
Requirements
• Strong understanding of Motorola Software and Video products, API technologies, Software Architecture and Design, System Integration, and Cloud Deployment. • Must be able to obtain background clearance as required by government customer(s). • Legal authorization to work in the U.S. indefinitely is required. • 5+ plus years in CommandCenter Software and/or Mobile Video Deployment, Engineering, Sales/Presales, CMSO or Managed & Support Services experience is a plus.
Benefits
• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!
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🇺🇸 United States – Remote
💵 $75k - $100.8k / year
💰 Seed Round on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor