Sales Support Specialist

November 22, 2024

🇺🇸 United States – Remote

🦞 Maine – Remote

Although this job is listed in Maine, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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LGC

WebsiteLinkedInAll Job Openings

Measurement science • Genomics • Life science tools • Analytical standards • Supply chain assurance

1001 - 5000 employees

Founded 1842

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Description

• Interact with customers from various fields in a laboratory setting. • Triage customers to the appropriate Sales Account Manager and assist in lead generation. • Manage quotes and literature requests for diverse product lines. • Assist the broader Commercial Sales team when necessary. • Receive all technical calls and triage appropriately. • Update and maintain CRM systems. • Capture new product inquiries. • Perform other duties as assigned.

Requirements

• Highly effective oral and written communication skills. • 3 – 5 years of customer-facing experience. • Understanding of sales processes and goals. • CRM experience is a plus. • Proficient in Microsoft Word and Excel. • Ability to multi-task and function independently in a fast-paced environment. • Background and/or Experience Associate’s Degree (Bachelor’s Degree preferred). • Five years of relevant work experience. • CRM experience and customer interfacing highly preferred. • Proficient in Microsoft Office.