Analyst - Systems Engineering

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Webster Bank

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Commercial Banking • HSA Bank • Consumer Bank • Small Business • Asset Based Lending

1001 - 5000

Description

• Design, implement, and automate tasks to have a robust and scalable file transfer infrastructure. • Effectively manage customer demand (standard setups, custom setups, modifications, issues, training) within internal and external service level agreements. • Govern and safeguard data and privacy across the end-to-end file transfer process. • Ensure timely and accurate delivery of data files to intended recipients. • Adhere to security, risk, and privacy regulations and policies. • Participate in concurrent projects with some supervisory direction. Includes day-to-day tactical execution of key tasks that run the business. • Streamline operational efficiency through automation of manual tasks or new solutions. • Develop relationships and trust by communicating effectively and keeping commitments with all IT/LOB functions. • Plan the work and work the plan with your team. • Proactively communicate progress and keep others informed from beginning to end. • Partner with other IT teams to meet each other’s needs and dependencies, adhering to IT policies and SLA’s. • Utilize Knowledge Base and troubleshooting skills to identify root cause and resolve incidents. • Engage your manager and peers and ask for/utilize feedback. Have a personal drive to study and strive for related professional certifications , with a key interest in cloud computing platforms.

Requirements

• Bachelor’s degree in engineering, computer science, or equivalent experience in an IT-related field required. • 2+ years of experience working in Managed File Transfer (MFT) technologies. • Experience in the financial services or healthcare industry is a plus. • Moderate knowledge on PGP and SFTP/SSH encryption algorithms, data security, and compliance standards. • Basic to moderate knowledge of managed file protocols and technologies (FTP, SFTP, FTPS, SSH, SSL, HTTPS) • Basic knowledge of batch job scheduling, tools, and frameworks. • Basic technical proficiency with scripting languages (PowerShell, Bash, Python, SQL stored procedures for MS SQL Server) • Basic experience managing file transfers in cloud-based environments. • AWS certifications favorable. • Basic to moderate experience working with Jscape, AWS Transfer Family or other MFT services. • Basic understanding of ITIL process and tools (change control, incidents, service requests, CMDB) • Basic understanding with agile methodologies utilizing scrum and Kanban. • Jira experience favorable.