Member Support Specialist

July 15, 2023

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Wellth

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Healthcare Technology • Medication Adherence • Behavioral Economics • Patient Incentives • Provider Technology

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

💰 $1.5M Series A on 2020-06

Description

• Support Members in the Wellth program • Address any questions/issues that may arise • Monitor Member adherence • Help non-adherent Members get back on track • Provide high level of service to Members

Requirements

• Excellent customer service skills • Ability to simplify information and communicate effectively • Strong time management skills • Positive attitude and sensitive to member needs • Tech savvy • Self-motivated and goal oriented • High degree of professionalism • Ability to problem solve effectively • High degree of attention to detail • Bilingual, English and Spanish is a plus

Benefits

• Health, Dental, and Vision Insurances • 401(k) and FSA accounts • Life Insurance • PTO and Paid Holidays